FITR

A step-by-step guide to moving clients from another payment platform to FITR, including how to handle the transition window and calculate pro-rata refunds.

Transferring Clients From Another Payment Platform to FITR (Coach)

Why your first Stripe payout takes longer to arrive and what to do if it has been more than 14 days.

My First Stripe Payout Is Taking a Long Time (Coach)

You cannot directly link an existing Stripe account to FITR — FITR creates a new connected account. Here is how to manage both from one Stripe login.

Can I Connect a Stripe Account I Already Own to FITR? (Coach)

How to access and update your Stripe account information from FITR Settings - and when to go directly to the Stripe dashboard.

Update Your Stripe Information (Coach)

How to update the bank account your FITR earnings are paid into - done via the Stripe dashboard directly.

Update Your Bank Account for Payouts (Coach)

Steps to take if your Stripe payouts are not arriving in your bank account, including different processes depending on your account creation date.

Payouts Not Arriving in My Bank Account (Coach)

Understand when client payments are processed and paid out to your bank account, including payout schedules for different account types.

When Will I Receive Payouts to My Bank Account? (Coach)

Understand what happens automatically when a client misses a subscription payment, including the grace period, automatic retries, and how a client can resume access.

What Happens When a Client Misses a Payment? (Coach)

How subscription billing works for clients on FITR programs - rolling monthly payments, what happens after cancellation, and access end dates.

How Does Client Subscription Billing Work? (Coach)

How to update your payment method or billing details on your FITR client account via the web browser.

Update Your Billing Information (Client)

How to pay for a FITR program using Apple Pay or Google Pay, and what to do if the option is not appearing at checkout.

Pay With Apple Pay or Google Pay (Client)

Client Payments & Bank Transfers

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