It is normal for your first Stripe payout to take longer than expected. This is a standard part of how Stripe works for all new accounts, not a problem with your FITR setup.
📋 When to use this
You have received your first client payment but it has not arrived in your bank yet
You want to understand why the first payout takes longer
⏱ Why first payouts take longer
Stripe holds the first payout for 7 to 14 days after your first successful client payment. This happens because Stripe performs initial verification checks on all new accounts before releasing funds. The exact timing can vary depending on your country and account type.
After your first payout, subsequent payouts follow your regular payout schedule.
🔧 Troubleshooting and FAQs
It has been more than 14 days and my first payout still has not arrived
Fix: Log in to your Stripe account and check your payout status. Look for any pending verification requests or identity checks that need completing. If everything looks clear in Stripe, contact FITR Support.
Can I change my payout schedule after the first payout?
Yes - if your account was created after 1 February 2022, you can adjust your payout frequency directly in your Stripe dashboard settings.
🔗 Related articles
💬 Contact Support if...
Your first payout has not arrived after 14 days and your Stripe account shows no pending verification issues
Please include your FITR account email and the date of your first client payment.
Email: [email protected] | Live chat: Available within the FITR platform