FITR

How to resubscribe to a training program you were previously on, via Programs, My Purchases, or the mobile app.

Resubscribe to a Training Program (Client)

How to resume a cancelled program subscription from My Purchases, including what to do if the subscription was cancelled due to a failed payment.

Resume a Subscription to a Program (Client)

How to change or reschedule your program start date on FITR — for Fixed Length and Session 1 Day 1 programs via the web browser.

Change Your Program Start Date (Client)

Why training stops appearing after a trial period on FITR, and what to expect once your first payment goes through.

I'm Not Seeing Training Past My Trial Date (Client)

During a free trial you can only see training up to the end of the trial period. Once you make your first payment, future training will unlock automatically.

I Can't See Training Past the End of My Trial Period (Client)

How to see how many days are left in your program trial on FITR - via My Programs on the web.

How Many Days Are Left in My Program Trial? (Client)

How to cancel a FITR program during a free trial to avoid being charged — on desktop and mobile — plus what happens to your access after cancelling and what…

Cancel a Program During a Free Trial (Client)

At the moment, it’s not possible to pause a subscription on FITR.

Pause My Subscription (Client)

How to cancel your subscription to a training program on FITR, what happens to your access and training history after cancelling, and how to resubscribe later.

Cancel Your Subscription to a Program (Client)

How to move from one FITR training program to another, cancel your current subscription and subscribe to the new one using the same account.

Switch From One Program to Another (Client)

A walkthrough of the FITR web checkout process — from signing up to getting into the app.

How to Subscribe to a Program — Web Checkout (Client)

A walkthrough of the FITR mobile checkout process — from signing up to getting into the app.

How to Subscribe to a Program — Mobile Checkout (Client)

How to switch to a different subscription payment option for a program, such as moving from monthly to quarterly billing.

Change Your Program Subscription Option (Client)

Program Subscriptions

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{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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