If your subscription to a training program has lapsed or been cancelled, you can resubscribe yourself in a few steps. You do not need to contact your coach - you can do it directly from your account.
π When to use this
Your subscription ended and you want to continue following the program
You cancelled a subscription and want to rejoin
You want to switch to a different subscription length after your current plan expires
β οΈ Before you start
You cannot resubscribe while an active subscription is already running - you must wait until it expires
This must be done via a web browser or the mobile app - not through the FITR website directly
π₯ How to resubscribe
Via Programs
Log in at app.fitr.training
Go to Programs and select the Past tab
Find the program and click Resume Subscription
Via My Purchases
Log in at app.fitr.training
Go to your profile menu and select Billing > My Purchases
Find the program in the list and click the action menu to the right
Select Resume Subscription or Resubscribe
π± Via the mobile app
Open the FITR app and go to your Profile
Select My Programs and switch to the Past tab
Tap the program and select Resume Subscription
π Switching to a different subscription length
After your subscription expires you can switch to a different plan length (for example from monthly to quarterly):
Go to My Purchases
Select More on the program
Choose Change Subscription and select your preferred length
π Related articles
π¬ Contact Support if...
The Resume Subscription option is not appearing for a program you know is available
You are being charged but your subscription still shows as inactive
Please include your FITR account email and the program name.
Email: [email protected] | Live chat: Available within the FITR platform