FITR

Why a client is seeing 'You do not have permission to access this program' on FITR.

Client Is Seeing "You Do Not Have Permission to Access This Program" (Coach)

How to limit or block access to a FITR program so only specific email addresses or current clients can sign up.

Limit or Block Program Access to Specific Clients (Coach)

How to add a terms and conditions waiver to a FITR program that clients must accept before subscribing, and how to check their acceptance log.

Create a Pre-Acceptance Waiver for Your Programs (Coach)

Customise the URL clients can use to reach your program

Customise my Program's URL

How to show or hide a program on your public storefront using the program's Settings tab.

Set Your Program's Storefront Visibility (Coach)

How to stop new clients from signing up to a program without deleting or archiving it, while keeping it visible on your storefront.

Block New Sign-Ups to a Program (Coach)

How to mute or unmute program notifications on FITR - from the program settings or the program list, and what notifications are still sent when muted.

Mute or Unmute Program Notifications (Coach)

If you see a restricted access message when trying to sign up to a program, the coach has set it to private. Here is how to get access.

Why Can't I Sign Up to a Program? Restricted Access (Client)

Why you might see a Restricted Access message when signing up to a program, and how to get your coach to fix it.

Why Am I Restricted and Cannot Sign Up to a Program? (Client)

How far ahead clients can see training depends on the program type. Fixed Length gives full access, S1D1 is locked at 7 days, and GRC/1-2-1 let coaches set the window.

How Far Ahead Can Clients See Their Training? (Coach)

Program Settings

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