How far ahead clients can see their training depends on the program type. Some program types have fixed visibility windows, while others let you set this yourself.
📋 When to use this
A client is asking why they cannot see training further ahead in the calendar
You want to understand or adjust how far ahead your clients can see
⚙️ Visibility by program type
Fixed Length programs
Clients have access to the entire schedule from the moment they download or start the program.
Session 1 Day 1 programs
Clients can see 7 days ahead, rolling forward by one day each day. This is locked and cannot be changed. The restriction protects coaches from clients accessing content they have not yet paid for, since each client may be at a different stage of the same program.
Group Rolling Calendar and 1-2-1 programs
Coaches can choose how far ahead clients can see. You set this in the program settings. See the related article for full instructions.
🔗 Related articles
💬 Contact Support if...
Clients cannot see training they should be able to access given your visibility settings
Please include your FITR account email, the program name and type, and the client's email.
Email: [email protected] | Live chat: Available within the FITR platform