If you archive or delete a track, your clients will no longer see that track's training on their calendar going forward. Their past session history from the archived track is still visible in their workout history. If you restore the track, it becomes visible to clients again.
📋 When to use this
You want to understand the client impact before archiving a track
You have already archived a track and a client is asking where their training went
⚙️ What happens when you archive a track
Clients can no longer see the track on their calendar - future sessions from the archived track are hidden
Past history is preserved - completed sessions from the archived track remain visible in the client's workout history
Restoring the track makes it visible again - simply republish or restore the track and clients will see it in their calendar again
🔧 Troubleshooting and FAQs
A client says their training has disappeared after I archived a track
Their calendar training will be gone but past sessions are still in their workout history. If you need to restore their access, republish the archived track.
🔗 Related articles
💬 Contact Support if...
A client's past workout history has disappeared after a track was archived
Please include your FITR account email and the track name.
Email: [email protected] | Live chat: Available within the FITR platform