No - coaches cannot manually resubscribe a client to a program on their behalf. Because resubscribing involves a payment commitment, the client must make that decision themselves. However, you can re-invite them and they can resubscribe in a couple of clicks.
📋 When to use this
A past client wants to return to one of your programs
A client's subscription lapsed and you want to get them back on
⚙️ How it works
Coaches invite - clients sign up. You can re-send an invite, but the client completes the resubscription themselves.
Option 1 - Re-invite the client
Send the client a new program invite using their email address. They will receive a link and can subscribe from there.
Option 2 - Client resubscribes from past programs
Client logs in at app.fitr.training or opens the FITR app
Go to Profile > My Programs
Select the Past tab
Find the program and click Resubscribe (paid) or Resume for free (free programs)
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💬 Contact Support if...
A client cannot resubscribe despite following the steps above
Please include your FITR account email, the client's email, and the program name.
Email: [email protected] | Live chat: Available within the FITR platform