Invited coaches have access to most programming functions but are restricted from a small set of administrative actions to protect account integrity.
⚙️ What invited coaches can do
Create, edit, and manage training programs within your account
View and respond to client performance notes
Message clients
⚠️ What invited coaches cannot do
Change program pricing — only the account owner can adjust prices
Edit the Storefront — only the account owner can change the public-facing page
Export client data
Cancel client subscriptions
Close communities
Access billing or subscription settings
⚙️ Client re-enrolment
Coaches cannot directly re-enrol a client into a program. Clients must accept their own invitation and subscribe themselves. This prevents unintended charges and ensures the client has actively consented.
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💬 Contact Support if...
An invited coach cannot access something they should be able to
Please include your FITR account email and the invited coach's email.
Email: [email protected] | Live chat: Available within the FITR platform