FITR

How to send push notifications to community members using @community in a message. Must be done via web browser, not the app.

Send Push Notifications to Your Community (Coach)

Messaging

How to send direct and community messages on the platform.

Send messages on FITR

How to delete a message in FITR, on web using the ... menu, and on mobile by pressing and holding.

Delete a Message (Coach and Client)

How to mute notifications from a message thread in your FITR inbox.

How to Mute Messages (Coach and Client)

Inbox

How do I launch a community for one of my programs?

Launch a Community

How to permanently close a community chat in FITR — this removes it for all participants and deletes all history.

Close a Community (Coach)

Communities

How do I customise the welcome message new clients will receive when they sign up to a program?

Customise my program's welcome message

Program Messages

How to mention a specific client or group of people in communities or leaderboards

Mentions

Instagram

Facebook

LinkedIn

YouTube

Find answers and get help from Intercom Support and Community Experts

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