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Customise Your Program's Welcome Message (Coach)

How to customise the welcome message clients receive when they sign up to a FITR program - adding text and file attachments via program Settings.

You can add a custom welcome message to any program - it is sent to clients when they sign up and can include text and file attachments.


πŸ–₯ How to set a program welcome message

  1. Open the program from your program list

  2. Select the Settings tab

  3. Scroll to the Program Welcome Message section

  4. Update the text and add any attachments you want clients to receive on sign-up

  5. Save

Ideas for what to include: a PAR-Q form, a coaching guide, a video introduction, or supplementary resources.


πŸ’¬ Contact Support if...

  • Clients are not receiving the welcome message on sign-up

Email: [email protected] | Live chat: Available within the FITR platform

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