Closing a community permanently removes the community chat from all participants and deletes the entire chat history. This cannot be undone.
⚠️ Before you start
Only the account owner can close a community — invited coaches cannot do this
Closing a community permanently deletes all chat history for everyone
If you just want to pause activity, consider muting the community instead
🖥 How to close a community
Go to the Inbox in your coach dashboard
Navigate to the Communities section
Click More on the community you want to close
Select Close community
Confirm the action when prompted
🔗 Related articles
💬 Contact Support if...
The Close community option is not appearing
Please include your FITR account email and the program name.
Email: [email protected] | Live chat: Available within the FITR platform