You can send a push notification to all members of a community by typing @community inside any bulk message or community chat message. This triggers an instant notification to all community members' devices.
đ When to use this
You want to alert your clients or community members to a new message immediately
You are sharing an important update and want everyone notified right away
â ď¸ Before you start
Push notifications via @community must be sent from the web browser - this does not work through the coach or client apps
đĽ How to send a push notification
As a coach
Log in to your coach dashboard via web browser
Go to your Inbox and select the Communities tab
Open the relevant community
Type your message and include @community anywhere in the text
Send the message - all community members will receive a push notification
The same approach works in bulk messages to clients.
As a client
Clients can also use @community inside a community chat message to notify all members. This must also be done via the web browser, not the app.
đŹ Contact Support if...
Push notifications are not being received by clients after sending a @community message
Please include your FITR account email and the community name.
Email: [email protected] | Live chat: Available within the FITR platform