Your custom domain stays reserved for as long as you are on a paid FITR plan. Keeping it is in your control: stay on a paid plan and it stays yours. If you downgrade to the free plan, the domain is released and becomes available for any coach to claim, so it may not be available to take back if you return later.
📋What happens to your domain if you downgrade
While you are on a paid plan, your custom domain is reserved for you
If you downgrade to the free plan, the domain is released and another coach can claim it
FITR is not able to hold a released domain for you, or reclaim it from another coach who has taken it
🔧 How to keep your domain
Stay on a paid plan to keep your custom domain reserved
If your domain matters to your brand and you are considering a temporary downgrade, it is worth weighing that against staying on a paid plan to hold it
If you have already downgraded, contact support and we can check whether your domain is still available
If your custom domain is important to your brand, the safest approach is to stay on the PRO Plan to keep it reserved.
💬 Contact Support if...
You have questions about your custom domain before downgrading
You have downgraded and want to check whether your domain is still available
Email: [email protected] | Live chat: Available within the FITR platform