Cancelling your coaching account subscription puts it into a hibernated state, where all your programs, resources, templates, and client history are preserved. You can resubscribe and pick up exactly where you left off at any time.
⚠️ Before you cancel
You need to cancel any active client subscriptions before the option to cancel your coach account becomes available. Active clients are those on subscription-based programs (not Fixed Length). See Cancel a client's subscription for steps.
🖥 How to cancel your coaching subscription
Click your avatar and go to Settings
Open the Subscription tab
Select Cancel Subscription
You keep access to your coach account until the end of your current billing period. Everything inside the account is saved for when you return.
If you are still in your free trial and have not entered payment details, you do not need to do anything - your access will stop automatically at the end of the trial and you will not be charged.
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💬 Contact Support if...
The Cancel Subscription option is not appearing
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Email: [email protected] | Live chat: Available within the FITR platform