1. Summary
Learn when and how you can use Apple Pay or Google Pay to pay for a FITR program as a client.
2. When to use this
You want to pay for a FITR program using Apple Pay or Google Pay
You’re checking whether these payment methods are supported before subscribing
You’re unsure why Apple Pay or Google Pay isn’t showing as an option
3. Before you start
Prerequisites:
You must be subscribing to a paid FITR program
Your device and browser must support Apple Pay or Google Pay
Required permissions:
You must be the account holder completing checkout
4. Step-by-step instructions
Desktop
Open the program checkout page in a supported browser.
Select Subscribe.
If available, choose Apple Pay or Google Pay as your payment method.
Confirm the payment using your device’s authentication (Face ID, Touch ID, or passcode).
Complete checkout and access your program.
Mobile
Open the FITR app or a mobile browser and go to the program checkout page.
Tap Subscribe.
Select Apple Pay or Google Pay if shown.
Confirm the payment using your device’s authentication.
Once confirmed, your subscription will begin immediately.
6. Troubleshooting & FAQs
Problem: Apple Pay or Google Pay isn’t showing as an option.
Cause: The payment method may not be supported on your device, browser, or for that specific program.
Fix: Try using a different browser or device, or complete checkout using a card instead.
Problem: I want to switch an existing subscription to Apple Pay or Google Pay.
Cause: Apple Pay and Google Pay are only available during initial checkout, not for active subscriptions.
Fix: Continue using your current payment method, update your card details, or cancel the program subscription and re-subscribe using Apple Pay or Google Pay.
Problem: My payment failed when using Apple Pay or Google Pay.
Cause: Authentication failed or the linked card was declined.
Fix: Retry the payment or use a different payment method.
7. Related articles
8. Contact Support if…
Apple Pay or Google Pay should be available but never appears
Support needs: Device type, operating system, browser, and screenshots of the checkout screen
Your payment failed but shows as pending or duplicated
Support needs: Program name, payment method used, and screenshots of the transaction