If your coach has sent you a discount code after you already subscribed, you can apply it to your active subscription directly from your FITR account. The discount takes effect from your next payment, it does not apply to any payments already made.
📋 When to use this
Your coach has given you a coupon code and you are already subscribed to their program
You want to apply a discount to reduce your future payments
🖥 Desktop
Log in at app.fitr.training
Go to Billing from the left-hand menu
Find the active subscription you want to apply the discount to
Click More next to the program
Select Add Discount Code
Enter your code exactly as provided and confirm
📱 Mobile
Open the FITR app and tap your profile icon
Select My Programs
Tap the program you want to apply the discount to
Tap Manage Subscription
Tap More, then select Add Discount Code
Enter the code and confirm
🔧 Troubleshooting and FAQs
The coupon did not apply to my last payment
Coupons only apply to future payments and not charges already processed. Check your next billing date to confirm the discount is now active.
My code is not working
Double-check the code for typos, extra spaces, or 0 vs O confusion. Also confirm with your coach that the code is still valid and applies to this specific program.
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💬 Contact Support if...
The coupon shows as applied but your next payment was not discounted
You are getting an error when entering a valid code
Please include your FITR account email, the program name, and the coupon code.
Email: [email protected] | Live chat: Available within the FITR platform