If you keep getting logged out of the app, it is almost always because the same account is being used on two devices at the same time. FITR automatically logs out the first device when a second device logs in with the same credentials, this protects coaches from unauthorised account sharing.
Check whether you are logged in on another phone, tablet, or browser. Log out of the other device and the issue should stop.
🔧 If you are not using a second device
If you have not shared your login or used another device, contact support and the team can investigate.
💬 Contact Support if...
You are being logged out and you are definitely not using a second device
Please include your FITR account email.
Email: [email protected] | Live chat: Available within the FITR platform