Your custom domain stays reserved for as long as you have an active Fitr subscription. Keeping it is in your control: stay on a paid level and it stays yours. If your subscription ends, the domain is released and becomes available for any coach to claim, so it may not be available to take back if you return later.
đ What happens to your domain if your subscription ends
While you have an active subscription on any paid level, your custom domain is reserved for you
If your subscription ends, the domain is released and another coach can claim it
Fitr is not able to hold a released domain for you, or reclaim it from another coach who has taken it
đ§ How to keep your domain
Stay on a paid level to keep your custom domain reserved. Moving between paid levels does not release it
If your domain matters to your brand and you are thinking about pausing or cancelling, it is worth weighing that against staying subscribed to hold it
If your subscription has already ended, contact support and we can check whether your domain is still available
If your custom domain is important to your brand, the safest approach is to stay on a paid level to keep it reserved.
đŹ Contact Support if...
You have questions about your custom domain before your subscription ends
Your subscription has ended and you want to check whether your domain is still available
Email: [email protected] | Live chat: Available within the Fitr platform