It is not currently possible to change the date your program subscription payment is taken. Payment dates are set automatically when a client subscribes and are tied to that billing cycle.
📋 When to use this
You want to change when your subscription payment is collected each month
⚙️ Why this is not possible
Payment dates in FITR are managed by Stripe and are set based on the date a client originally subscribed. There is currently no option to move this to a different date.
If you need to align your payment date with a specific day of the month, the only option is to cancel your current subscription and resubscribe on the preferred date.
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💬 Contact Support if...
You are being charged on an unexpected date and believe this is an error
Please include your FITR account email and the program name.
Email: [email protected] | Live chat: Available within the FITR platform