1. Summary
Memos allow you to add notes to any training day, providing context, reminders, or extra coaching support for your clients without affecting their progress or tracking.
2. When to use this
To guide or motivate clients
To add preparation notes, nutrition guidance, or warm-up instructions
To leave internal reminders for yourself or other coaches
To separate AM/PM sessions in the schedule
3. Before you start
You need a coach account to add Memos
Ensure the program is created and visible in the schedule
4. Step-by-step instructions
Add a Memo
Click the Add Memo icon on any day in the schedule
Enter a title and your message
Add optional resources such as links or videos
Click Save
Choose whether to hide the Memo from clients
Additional Memo Actions
Copy & paste Memos
Save Memos to Templates for future use
Drag and drop Memos onto other days in the schedule
5. Ways to Use Memos
Client-Facing Memos
These are visible to your clients to guide, support, or motivate them. Examples include:
Welcome messages
Reminders and coaching tips
Nutrition guidance
Warm-up or preparation notes
AM/PM session separators
Coach-Only Memos
Keep internal notes for organisation and team communication. Examples include:
Personal reminders
Planning markers or dividers
Notes for other coaches on your team
6. Troubleshooting & FAQs
Memo not visible to client → Check the visibility toggle when saving
Cannot drag Memo to another day → Ensure you’re in edit mode for the schedule
7. Contact Support if…
Memos are not saving or disappearing from the schedule
Clients report not seeing a Memo despite it being visible
Contact FITR Support
Email: [email protected]
Live Chat: Available in the app for real-time help