There are three ways to contact Fitr Support; live chat inside the platform, email, and the Help Centre. Live chat is the fastest for urgent issues.
đŹ Live chat
Available directly inside the Fitr platform. Click the chat icon in the bottom-right corner of any page in your coach or client dashboard. Live chat is monitored during business hours and is the quickest way to get a response.
đ§ Email
Send your query to [email protected]. Include your Fitr account email and as much detail as possible with screenshots, error messages, and the name of the program or feature involved will speed up resolution.
đ Help Centre
Browse the FITR Help Centre at support.coachwithfitr.com for step-by-step guides on every feature. The Help Centre is also searchable directly from the chat widget inside Fitr.
đ§ What to include when contacting support
Your Fitr account email address
A clear description of the issue
Any error messages you are seeing (exact wording or screenshot)
The program name and client email if the issue is client-specific
Your device type and browser or app version
đŹ Contact Support
Email: [email protected] | Live chat: Available within the Fitr platform