You can update a program's price at any time from your FITR dashboard. The new price applies to new sign-ups only - existing clients continue paying their original price until their subscription ends or is cancelled.
📋 When to use this
You want to increase or decrease the price of a program
You need to correct an incorrect price
⚠️ Before you start
Only draft and existing paid programs can have their price changed - free programs cannot be converted to paid (see related article below)
Always update prices inside FITR, not directly in Stripe - editing in Stripe can cause your program to revert to Draft status
🖥 How to update a program price
Go to your Programs list
Open the program you want to update and click Edit Program
Scroll to the Price section
Enter the new price and save
Republish the program if prompted
⚙️ How the price change applies
Fixed Length programs - new price applies to all new downloads
Subscription programs - new price applies to all new subscribers. Existing clients remain on their original price
If you want to maintain grandfathered pricing for existing clients when raising prices, use a coupon
🔧 Troubleshooting and FAQs
My program reverted to Draft status after a price change
Cause: The price was likely changed directly in Stripe rather than inside FITR.
Fix: Re-update the price from within FITR and republish the program. Contact FITR Support if the issue persists.
🔗 Related articles
💬 Contact Support if...
Your program reverted to Draft and republishing has not resolved it
Clients are unable to purchase or subscribe after a price update
Please include your FITR account email and the program name.
Email: [email protected] | Live chat: Available within the FITR platform