If your program includes a free trial, this article explains how it works. What you can access during the trial, how the billing works when the trial ends, and how to cancel if you decide it is not for you.
📋 When to use this
You have joined a program with a free trial and want to understand what to expect
You want to know what training you can access during the trial
⚙️ How trials work
What you can see during your trial
During the trial period, you can see training up to the end of your remaining trial days. Content beyond that point becomes available once your first payment goes through and your subscription is active.
How the transition to a subscription works
When the trial period ends, your subscription moves to active and your first payment is taken. The first charge covers a full billing period and the trial days are not deducted from it. Everything carries on automatically - no action needed from you to continue.
Cancelling during the trial
You can cancel at any point before the trial ends. Cancelling during the trial means no payment is taken. Your access continues until the trial period naturally expires. See the related article below for step-by-step cancellation instructions.
🔗 Related articles
💬 Contact Support if...
You were charged unexpectedly and want us to look into it
You cannot access training content you expected to see during your trial
Please include your FITR account email and the program name.
Email: [email protected] | Live chat: Available within the FITR platform